Thinking Dimensions

KEPNERandFOURIE's Thinking Technology - CauseWise - a part of the ThinkingWorks Suite of Management Tools - answers the key question " Why did it happen?" and focuses on a common method for finding true and root cause of a technical deviation.

CauseWise is a systematic approach that enables the troubleshooter to define a problem correctly, to gather, organize, and evaluate the problem specific information factually and accurately; and to generate causes logically and intuitively using past experience. True cause is then tested and confirmed before corrective action is taken.

Benefits:

• Faster and more effective problem solving
• Understanding which probing questions to ask and what to do with the answers in order to extract the most probable cause
• Less blame fixing and finger pointing when dealing with problem situations
• Reduction of "jumping to cause" fixes that normally account for expensive revisiting of the problem and its real causes
• Elimination of trial and error practices

This module can be applied as part of a standard ThinkingWorks L&D Session, on singular business issues, integrated into existing training programs, or have a customized duration and intent according to client need. Please contact a Thinking Dimensions' office to learn more on how this thinking process can assist your organization.